Privacy Policy

BroadwayVoIP LLC ("BroadwayVoIP", "we", "our") respects your privacy and is committed to protecting the personal information you share with us.

1. Information we collect

We collect information you provide when requesting service, contacting sales or support, or using our platform, including name, business email, phone number, company details, billing information and technical service data such as SIP endpoints and call detail records (CDRs).

2. How we use information

• To provision and operate the services you request.
• To bill for usage and prevent fraud.
• To provide technical support and respond to inquiries.
• To comply with legal and regulatory obligations.

3. Sharing information

We share personal information only with carriers, payment processors and service providers necessary to deliver our services, or when required by law or valid legal process.

4. Data retention

We retain personal and traffic data for the duration required by applicable telecommunications regulations and for legitimate business purposes such as billing disputes and fraud investigation.

5. Security

We use encryption in transit (TLS), access controls, IP allow-listing and continuous monitoring to protect data. No system is 100% secure; we cannot guarantee absolute security.

6. Your rights

Depending on your jurisdiction, you may have rights to access, correct, delete or export your personal information. Contact us to exercise these rights.

7. Contact

Questions about this policy: Broadwayvoip.it25@gmail.com.